1. Introduction

Welcome to Northwestern Extract Company ("Northwestern Extract," "we," "us," or "our"). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your Personal Information.

By accessing or using our website or submitting a request through our Crown Caps by the Pallet pages (collectively, the “Platform”), you agree to the terms of this Privacy Policy.

Please take the time to read and understand this policy. If you do not agree with our practices, please refrain from using the Platform. Your continued use of the Platform constitutes acceptance of this Privacy Policy.

We may update this Privacy Policy from time to time. Your continued use of the Platform after changes are posted indicates acceptance of the modified policy. Please review this page periodically for updates.

If you have questions regarding this Privacy Policy, please contact us using the details provided in the “HOW TO CONTACT US” section below.

2. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information (collectively referred to as “Information”).

Personal Information

Personal Information includes data that identifies you directly or indirectly, such as:

• Full name

• Company name

• Email address

• Telephone number

• Postal code

• Order quantity details

• Custom project information

• Uploaded artwork files (for custom crown orders)

Non-Personal Information

Non-Personal Information includes data that does not directly identify you, such as:

• Browser type

• Device information

• IP address

• Website usage activity

• Pages viewed and time spent on site

We collect Information:

• Directly from you when you complete a form, request a quote, download specification sheets, upload artwork, or contact us.

• Automatically as you navigate through the Platform, through cookies and similar technologies.

• From service providers who help us operate the Platform.

3. How We Use Your Personal Information

We use Personal Information for purposes including:

• Responding to quote requests and product inquiries

• Providing crown cap specifications and ordering support

• Processing custom crown artwork submissions

• Planning production volumes and pallet orders

• Communicating regarding lead times, shipping, and payment terms

• Improving our website and service experience

• Internal business operations including accounting, auditing, and fraud prevention

• Sending relevant product or service communications

We do not sell Personal Information for monetary compensation.

4. Legal Basis for Our Use (Applicable to EEA and UK Visitors)

For visitors from the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using Personal Information depends on the context in which it is collected. We process Personal Information based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

Where required, we will inform you if providing certain information is mandatory for legal or contractual purposes.

5. Retention of Your Personal Information

We retain Personal Information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on the type of information, legal obligations, and business needs.

6. How We Protect Your Information

We implement administrative, technical, and organizational safeguards to protect Personal Information against unauthorized access, misuse, alteration, or disclosure.

Access to submitted information is limited to authorized personnel who require it to respond to inquiries or fulfill orders.

While we use commercially reasonable safeguards, no method of transmission or storage is 100% secure. If you believe your information has been compromised, please contact us immediately.

7. When We Share Your Information

We may share Personal Information with:

• Service providers who assist in website hosting, communications, or analytics

• Manufacturing partners for purposes of fulfilling custom production orders

• Shipping and logistics providers

• Professional advisors such as legal or accounting firms

• Government authorities when required by law

We do not sell or rent your Personal Information to third parties.

8. Information From Children

Our Platform is intended for commercial beverage producers and business customers. We do not knowingly collect information from children under 16. If you believe a child has provided information to us, please contact us so we can delete it.

9. Links to Other Websites and Services

Our Platform may contain links to external websites. We are not responsible for the privacy practices of those third-party sites. This Privacy Policy applies only to our Platform.

10. Do Not Track

Our Platform does not respond to browser “Do Not Track” signals.

11. Your Legal Rights

Depending on your location, you may have rights to:

• Access your Personal Information

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of certain communications

You may exercise these rights by contacting us using the details provided below.

12. International Compliance

Northwestern Extract operates in North America and may transfer information across borders where necessary to fulfill orders or operate our business.

We take appropriate measures to ensure compliance with applicable data protection laws.

13. Data Privacy Framework

Where applicable, we comply with relevant cross-border data protection frameworks and regulatory requirements governing international data transfers.

14. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Information is collected and the right to request deletion.

We do not sell Personal Information.

California residents may submit requests using the contact details below.

15. Colorado Privacy Rights

Colorado residents have rights under the Colorado Privacy Act (CPA), including rights to access, correct, delete, and opt out of certain processing activities.

Requests may be submitted using the contact information below. We may require identity verification before fulfilling requests.

16. Connecticut Privacy Rights

Connecticut residents have rights under the Connecticut Data Privacy Act (CTDPA), including rights to access, correct, delete, and appeal decisions regarding Personal Information processing.

Requests may be submitted using the contact information below.

17. Utah Privacy Rights

Utah residents have rights under the Utah Consumer Privacy Act (UCPA), including rights to access and delete Personal Information.

Requests may be submitted using the contact information below.

18. Virginia Privacy Rights

Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including rights to access, correct, delete, and opt out of certain processing.

We may require identity verification before responding to such requests.

19. How To Contact Us About This Privacy Policy

If you have questions about this Privacy Policy or our privacy practices, please contact:

Northwestern Extract Company

Phone: 1-800-466-3034

Address: W194 N11250 McCormick Dr, Germantown, WI 53022